Instructional Technologist (LMS Admin)
Elon University
Elon, NC
Full-time
Information Services / Technology (IT)
Posted on May 13, 2023
Instructional Technologist (LMS Admin)
Requisition Number: 20122523
Type of Employment: Full-Time Regular
Number of Months:
Months Employed: Full-time, 12 month position
Number of Hours per Day/Week: 40
Daily Hours: 8am-5pm; This position will work primarily on-campus. However, it will be eligible for hybrid telework for up to 2 days per week.
Summary Position
This position is a part of the Learning Design and Support team within Teaching and Learning Technologies. This position serves as the administrator of the learning management system (LMS) providing consultations, training, and support to advance the use of the LMS and connected tools for teaching and learning. Additionally, this position directly supervises student staff, who serve as the entry point for support.
This position reports through Teaching and Learning Technologies within the Office of Information Technology (IT). IT is in the division of Finance & Administration.
Benefits of Working at Elon University
As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.
Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.
Employees at Elon enjoy a generous and comprehensive benefits package that includes:
- 28 annual days off, including holidays and vacation.
- Immediate tuition remission for employees.
- Retirement plan with an 8 percent contribution from the university.
- Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
- Free use of campus fitness facilities.
- Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.
Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.
Education Requirements
Master’s degree required.
Degree/Major: Preferred fields of study: Curriculum and Instruction, Educational Media, Instructional Technology, Instructional Design, or similar fields.
Length of Experience: Required: Minimum of 1 to 2 years of experience in the areas of curriculum and instruction, instructional technology, instructional design or similar fields, preferably in a higher education environment. Must have knowledge about an LMS and its use in teaching and learning.
Preferred: Minimum of 3 years of experience.
Supervisory Experience: No
Supervisory Experience Detail
This position supervises student employees.
Special Skills or Experience
Required:
- Demonstrated knowledge of instructional technology and learning theories.
- Experience using LMS.
- Excellent communication skills for consulting and training to provide quality customer service experience for users.
- Exceptional organizational skills and ability to initiate and execute projects independently.
- Familiarity with Microsoft Office tools, video conferencing tools, video cloud applications.
Preferred:
- Experience as an LMS administrator.
- Experience with vendor management.
- Experience mentoring students as an advisor or supervisor.
- Ability to use learning analytics for making project decisions.
- General understanding of copyright, fair use, and universal design principles.
Special Instructions to Applicants
Please submit a cover letter, resume, and references. Applicants are encouraged to include links to a portfolio, website, training examples, etc.
Position will remain open until filled. Application review will begin immediately.
Posting Date: 04/11/2023
Closing Date:
Open Until Filled: Yes
General Purpose of Position
This position is a part of the Learning Design and Support team within Teaching and Learning Technologies. This position serves as the administrator of the learning management system (LMS) providing consultations, training, and support to advance the use of the LMS and connected tools for teaching and learning. Additionally, this position directly supervises student staff, who serve as the entry point for support.
This position reports through Teaching and Learning Technologies within the Office of Information Technology (IT). IT is in the division of Finance & Administration.
Essential Duties and Responsibilities
1. Oversee Learning Management System (50% of time).
- Serve as the administrator for the university’s LMS and connected tools (plug-ins and integrations) by supporting users and managing the systems.
- Perform regular maintenance, in collaboration with other IT units and LMS vendor, to keep the LMS updated.
- Perform systematic and rigorous testing of existing and new LMS features to determine their application for the university’s users.
- Collaborate with other Instructional Technologists to support the design and development of quality online and blended courses.
- Collaborate with student employees and other IT units to develop and maintain documentation to support the advancement of the LMS.
- Develop online modules and lead training, in collaboration with campus partners, to facilitate the adoption of the LMS and connected tools.
- Advance the LMS and connected tools by leading the Moodle User Group and Moodle Advisory Group, learning analytics, research, experimentation, and promotion of new and existing features.
- Create, manage, and enforce LMS standards, policies, and procedures for all users across the university.
- Actively participate in regional, national, and global communities of LMS admins.
2. Lead and manage a team of student staff who support TLT operations (30% of time).
- Lead all efforts related to student staffing and development, including hiring, training, scheduling, supervision, and mentoring of 8-10 student staff.
- Design internal workflow and communication processes to involve students in ongoing projects within the team and create opportunities for professional development.
- Train and mentor Team Leads to develop as leaders, by engaging with them one-on-one.
- Train student staff to provide exceptional customer service experience via face-to-face and virtual consultations for users.
3. Support TLT operations (20% of time).
- Consult, train, and support faculty, staff, and students in the application of instructional technologies.
- Develop and update instructional technology documentation that provides clear guidelines on how to effectively use the technology.
- Develop best practices using learning theories to support and promote the effective use of instructional technologies across campus.
- Engage with educational communities to learn about instructional technologies and take initiatives to integrate them on campus.
- Provide guidance as technology expert on educational committees.
Other duties as needed or required.
Education and Experience
Education
Master’s degree required. Preferred fields of study: Curriculum and Instruction, Educational Media, Instructional Technology, Instructional Design or similar fields.
Work Experience
Required: Minimum of 1 to 2 years of experience in the areas of curriculum and instruction, instructional technology, instructional design or similar fields, preferably in a higher education environment. Must have knowledge about an LMS and its use in teaching and learning.
Preferred: Minimum of 3 years of experience.
Knowledge, Skills, Training
Required:
- Demonstrated knowledge of instructional technology and learning theories.
- Experience using LMS.
- Excellent communication skills for consulting and training to provide quality customer service experience for users.
- Exceptional organizational skills and ability to initiate and execute projects independently.
- Familiarity with Microsoft Office tools, video conferencing tools, video cloud applications.
Preferred:
- Experience as an LMS administrator.
- Experience with vendor management.
- Experience mentoring students as an advisor or supervisor.
- Ability to use learning analytics for making project decisions.
- General understanding of copyright, fair use, and universal design principles.
Does this position require driving for the university? No
Additional Information
To apply, visit https://elon.peopleadmin.com/postings/9371
Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.
Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elon’s experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs “Focused on Student Success.” Elon’s more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.
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